Rep, Fraud Detection/Surv - Day Shift

Job Description

Work Schedule : Monday through Friday 9am-6pm.
Fraud Detection and Surveillance - S3 Monitors high risk queues to detect both debit and check fraud. Reviews more complex AML alerts and high risk accounts received through surveillance systems, recurrent reporting and staff inquiries to determine if activity is concerning. Reviews and approves cases escalated by more junior staff and monitors high risk queues to detect both debit and check fraud, as needed. Performs review and processing of more complex check and debit transactions for Brokers/Funds and their clients to detect/flag and resolve fraudulent activity. Reviews all related wires and performs research to flag AML issues. Conducts investigations and inquiries on identified and suspicious accounts. Supports follow up actions required to address AML concerns and work with dispute specialists to investigate fraud claims. Interacts with co-workers and supervisors. Interacts with clients regularly to gather input and resolve complex cases of suspected fraud. Demonstrates good knowledge of the job, substantial acquaintance with and understanding of general aspects of the job with a limited understanding of the technical phases of the job. Reviews cases escalated by more junior staff. Follows an established escalation process if problems arise. No direct reports. May provide guidance to less experienced staff. Contributes to the achievement of team goals.  


High School/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 2-3 years of total work preferred. Experience in criminal justice preferred.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Primary Location: United States-Delaware-Wilmington
Internal Jobcode: 70335
Job: Operations
Organization: TSO Operations-HR06259
Requisition Number: 2002408