Manager, Lockbox Management,Richardson, TX

Job Description

Work Hours: Sunday thru Thursday, 3pm to 11pm
Lockbox Management - M2 Manages and monitors workflow for a small to medium-sized Lockbox Management team. Manages projects with moderate exposure and visibility. Manages the daily transactional workflow of a small to medium-sized team and aligns team resources accordingly to complete daily tasks. Ensures timely processing and oversees quality assurance. Analyzes and resolves systems and operational problems with moderate exposure and visibility. Manages internal and external customer service needs and provides overall support to ensure customers expectations are met. Responsible for recruiting, directing, motivating and developing a small to medium-sized team of Lockbox Management staff. Leverages a strong understanding of HR policies and activities that involve talent management. Manages a small to medium-sized team of Lockbox Management staff. Responsible for the achievement of team goals and objectives, talent management and supervision of Lockbox Management staff.  


Bachelors degree or the equivalent combination of education and experience is required. 5-7 years of total work experience with at least 0-1 in management preferred. Experience in bank operations preferred.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Primary Location: United States-Texas-Richardson
Internal Jobcode: 70530
Job: Operations
Organization: TSO Operations-HR06259
Requisition Number: 2003278