Job Description

Business Process Improvement/Best Practice - IC3 Independently analyzes and defines requirements for business process improvement, uses own judgement when determining a plan of action and leads best practices initiatives in the implementation of moderate-sized, full scale projects or portions of large, complex projects. Projects may include analyses of requirements around transitioning businesses from high cost to low cost resource options, modeling of changes across businesses, analysis of location strategy, etc. Works mainly with internal clients, but also assists external clients with moderately complex process changes. Defines the business case for projects and approves proposed business case drafts from more junior team members. Works independently when creating implementation plans and managing redistribution. Effectively monitors the improvement process and addresses issues that arise. Serves as an escalation point for more junior team members. Leads meetings and manages communication with relationship managers, client service managers, regulatory roles, communications roles, business partners, etc. as needed to fulfill improvement plan requirements. Reviews and approves financial-driven analyses of vendors and opportunities to cut underlying costs proposed by more junior managers. Uses past experience to recommend more efficient solutions if necessary. No direct reports. May provide guidance to more junior officers. Manages moderate sized internal and external projects. 


Bachelors degree required. Graduate degree preferred. 5-7 years of total work experience preferred. Experience in Operations, Business Analysis or Technology preferred.
BNY Mellon is an Equal Employment Opportunity Employer.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Primary Location: India-Tamil Nadu-Chennai
Job: Operations
Internal Jobcode: 70253
Organization: Accounting-HR08104
Requisition Number: 2005010