Client Representative, KYC & Onboarding

Job Description

The Senior Business Analyst will be responsible for the onboarding of new Corporate Trust clients in APAC. This involves KYC due diligence for new-to-bank and existing clients, account openings, and other regulatory driven tasks to be fulfilled.


Job responsibilities include but are not limited to:
  • Working closely with internal departments such as Compliance and AML/Due Diligence to ensure all necessary requirements are met and red flags or alerts are escalated in a timely manner;
  • Acting as the client's main point of contact for KYC and account opening-related matters and so will need to be an expert on the relevant policies and procedures, as well as have a sound understanding of the local regulatory requirements;
  • Effectively managing deal flow in a time sensitive and often pressurized environment;
  • Communicating effectively and articulately with internal partners, including senior managers of the organization, and external clients in a tactful manner.

The Senior Business Analyst will be a part of the Business Implementation Group supporting the Sales & Relationship Management team.


  • Minimum of 1 to 3 years of experience in the Financial Sector, working experience in front office KYC and onboarding is preferred;
  • Strong and effective communication skills, plus excellent verbal and written skills in both English and Chinese to support client segment;
  • An undergraduate degree, preferably in Banking;
  • Strong organizational skills and be meticulous;
  • Strong research and analytical skills, be able to work independently and be resourceful when it comes to resolution of various issues;
  • Knowledge on OFAC is beneficial.

BNY Mellon is an Equal Employment Opportunity Employer.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Primary Location: Singapore-Singapore-Singapore
Job: Corporate Trust
Internal Jobcode: 70088
Organization: Corporate Trust-HR06320
Requisition Number: 2005770