EFX Production Services Analyst/DevOps

Job Description

  • Ensure seamless and continual 24x6 global support for Markets applications
  • Partner with application development and infrastructure to execute Markets technology’s future state vision
  • Ensure systems delivered to production environments meet enterprise quality requirements
  • Ensure the appropriate level of control and management is applied to the Markets production environment.
  • Focus on maturing the support functions and improving resilience of internal and external applications used by EMEA
  • Seek opportunities to increase the quality of technology service delivered to the business
  • Pro-actively prepare for planned maintenance over weekends, DR exercise and all major roll-outs
  • Ensure logging of support incidents, hold Problem Review Meetings (PRMs) and track action items to closure
  • Identify and implement minimum standards for critical support functions (e.g. runbooks, monitoring, onsite/call-out support).
  • Establish recovery scenarios and run recovery tests with critical support teams (e.g. recover corrupted database, re-run a batch or file extract)
  • Carry out final stage testing and vendor version upgrades


Qualifications

  • 5 Years relevant experience
  • Prior experience in, implementing and supporting large-scale production systems
  • Knowledge of eFX and FX business and systems
  • Understanding of FX products and general trade order types
  • Knowledge of FX Brokers and platforms such as FX Connect, EBS, Reuters Dealing, FXAll, Bloomberg and 360T
  • Understanding of Governance (ITIL practices/ processes)
  • Appreciation of operational risk
  • Role involves regular escalation and coordination activities over evenings and weekends
  • Must have excellent interpersonal skills, be flexible, enthusiastic
  • Must possess excellent written and oral skills
  • Must be detail oriented
  • Ability to problem solve
  • A combination of the following technical skills is desirable:
    • Strong technical skills on UNIX/Linux and Windows
    • Good SQL skills
    • Basic Java development
    • Basic Python
    • UNIX/Linux scripting
    • Experience of using Jira
    • KDB


BNY Mellon is an Equal Employment Opportunity Employer.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

Primary Location: Singapore-Singapore-Singapore
Job: Information Technology
Internal Jobcode: 60427
Organization: Clearing Markets ISS Svcs Tech-HR16624
Requisition Number: 2005918